The Team Doctor: A Human-Centered Performance Assessment, Diagnosis, and Feedback Toolset

Period of Performance: 05/01/2003 - 11/01/2003

$70K

Phase 1 SBIR

Recipient Firm

Aptima, Inc.
12 Gill Street Array
Woburn, MA 01801
Principal Investigator

Abstract

Training for combat systems such as the Joint Strike Fighter must break new ground, delivering a single training framework that meets the needs of all four services while reducing training system acquisition and life cycle costs. Our proposed effort focuses on a critical aspect of this training challenge-innovative methods to provide performance assessment and diagnosis for feedback. Drawing on our background in measuring the performance of teams and organizations, Aptima proposes to build the "Team Doctor"-a toolset that links training objectives to scenario events to measures of performance, and presents those measures in an intuitive visual format so that trainees can immediately understand how they have performed in a training session. In Phase I we will develop a conceptual framework for the tool based on mission requirements, training objectives, and team and individual competencies; demonstrate the concept through storyboards, and develop a system architecture showing how the toolset will be integrated with other assessment, database, and training technologies. In Phase II, we will develop and test the toolset. We plan to work cooperatively with the Lockheed-Martin JSF Training IPT (letter of interest attached) in designing and developing the "Team Doctor" to ensure its transition to operational use. Training for effective team performance is a growing need not just for military teams, but for teams in a multitude of government and commercial settings. Systematic quantitative methods for diagnosing team performance problems and providing immediate feedback during and after training could improve the effectiveness of complex simulation-based team training for management teams, medical teams, air traffic control teams, power plant operations teams, and many others. The immediate application of the work will be in developing the Training System for the Joint Strike Fighter, but the "Team Doctor" product has extensive value for other military training systems and for industry.